AI-driven Customer Experience Management

About Us

Since 2016, Octoparse has been a global leader in web data collection, trusted by 4.5 million users. Our advanced technology enables seamless multi-channel data integration and AI-powered insights. With the Octoparse CEM system, we enhance these capabilities to help you unlock valuable business insights.

Partnered with 300+ industry-leading brands

Industry-First Integration: Unify all feedback sources, including public websites and internal systems

AI-powered analysis with 300+ pre-trained and customizable models

Key Milestones

2016
Founded, launched the first version of Octoparse, offering users a powerful web scraping tool.
2018
Expanded to a global market, reaching over 1 million users.
2020
Achieved 3 million users and enhanced the platform with AI-driven data processing capabilities.
2021
Released the Octoparse CEM (Customer Experience Management) system, integrating multi-channel data and AI insights.
2022
Reached 4.5 million users and continued to lead in web data collection and analytics.
2023
Introduced the Octoparse RPA tool,an AI-assisted robotic process automation for users at all levels.

2016
Founded, launched the first version of Octoparse, offering users a powerful web scraping tool.
2018
Expanded to a global market, reaching over 1 million users.
2020
Achieved 3 million users and enhanced the platform with AI-driven data processing capabilities.
2021
Released the Octoparse CEM (Customer Experience Management) system, integrating multi-channel data and AI insights.
2022
Reached 4.5 million users and continued to lead in web data collection and analytics.
2023
Introduced the Octoparse RPA tool,an AI-assisted robotic process automation for users at all levels.

Ready to take your brand to the next level?

Join global leading brands in a refreshing CX journey