AI-driven Customer Experience Management - Octoparse CEM
CUSTOMER CASES
Discover how top industry brands leverage Octoparse CEM's AI-driven solutions to drive success and achieve remarkable results.
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Health
Fashion
Electronics
Home Appliances
Automotive
Consumer Goods
Swisse
Swisse can continuously enhance its customer experience and strengthen its brand competitiveness by using Octoparse CEM to collect customer insights, optimize touchpoints, enable personalization, empower employees, and drive data-driven decisions.
Bloomchic
Bloomchic with Octoparse CEM can gain deeper customer insights, optimize its digital touchpoints, and drive more personalized engagement to enhance its brand appeal and customer loyalty in the highly competitive Southeast Asian fashion e-commerce market.
Bosch
Octoparse CEM enabled Bosch to improve customer experience, increasing brand loyalty and satisfaction across all product lines.
Ecovacs
Ecovacs implements Octoparse CEM to better understand users and deliver innovative home experiences that drive engagement and advocacy.
Insta360
In their quest to elevate customer satisfaction, Insta360 harnesses the power of Octoparse CEM to delve deep into customer preferences. By meticulously parsing and analyzing vast swathes of data, Insta360 gains invaluable insights into the nuanced tastes and desires of their clientele. Through this strategic partnership, Insta360 not only refines its product roadmap but also cultivates enduring customer loyalty by consistently delivering innovative solutions that cater precisely to the evolving needs of its audience.
Mazda
Mazda uses Octoparse CEM to approach delivers exceptional, personalized driving experiences that set the brand apart.
Ford
By partnering with Octoparse CEM, Ford is launching an initiative that enables the brand to create highly customized experiences that enhance customer loyalty.
Philips
Octoparse CEM empowered Philips to enhance customer experiences, elevating brand loyalty and satisfaction across product lines.
Unilever
Unilever leverages Octoparse Customer Experience Management (CEM) platform to gain data-driven insights into global consumer trends and preferences. By aggregating real-time customer feedback from diverse online sources, Unilever can rapidly adapt its products and marketing to better serve local tastes, strengthening customer loyalty worldwide. Advanced analytics of Octoparse CEM empower Unilever's responsiveness in a dynamic global marketplace.
OPPO
Octoparse CEM works with OPPO to improve their digital lean operations, empowers their business decision-making, and delivers accurate and reliable big data support through their digital and all-channel data collecting and integration capabilities.